Returns Policy

All returns are subject to prior approval by Metals4Uonline at the warehouse. Please call 214-231-1434 during regular business hours (CMT) to request an RMA (Return Merchandise Authorization).

MATERIALS CUT CORRECTLY MAY NOT BE RETURNED

Any items having been damaged will have to be submitted to UPS for damage claim, which we initiate from our end.

If damage to the shipment is noticed immediately upon delivery, please refuse the shipment by returning the package, unopened, to a UPS Hub.

Once we have received the item back, it could be subject to a 20% restocking charge. Any exchanges will require another shipping charge and will be the responsibility of the customer, and we’ll contact you for your payment method as we do not store any credit card information on our webservers, or on-site.

Refunds will be subject to our discretion, as to the quality of the returned item. Refunds will consist of the initial invoice amount, minus a 20% restocking fee. Return shipping charges are the responsibility of the customer.

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Physical Address:

1240 Majesty Dr., Dallas, TX-75247

Mailing Address:

P.O. Box 560626, Dallas, TX-75247

Direct Any Correspondence To:

METALS 4U

1240 Majesty Dr., Dallas, TX-75247

+1 (214) 231-1434

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CALIFORNIA PROPOSITION 65

This product can expose you to chemicals which are known to the State of California to cause cancer, birth defects or other reproductive harm. For more information, go to www.P65Warnings.ca.gov

Prices subject to change without notice due to the Metals Market fluctuations. | All ‘value length’ and ‘value pack’ item measurements are subject to a “mill tolerance”. | A product may be produced several thousandths of an inch, either over or under the stated thickness, and still be within “mill tolerance”. This does NOT apply to Cut To Size items. Those will be +.125”, -0.00” tolerances. 

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